Johannes: hey
support: Hello. How may I assist you?
Johannes: when will the two games from last night get online?
support: We are working on it... Unfortunately I can't say for sure.
support: Sorry for the inconvenience.
Johannes: approximately?
support: Several hours I believe..
Johannes: why man? what is the problem???
Johannes: i mean, we are PAYING for this! why do you always have those problems?
Johannes: will it continue for the rest of the season?
support: I truly believe that it won't. We are working on solving it as soon as possible.
support: We do our best to prevent such issues in the future. Again, I'm very sorry for the inconvenience.
Johannes: what are the issues?
support: We are waiting for updates from the relevant department..I don't really know what went wrong.